Privacy Policy

1. Who We Are

Trenchant Cyber LLC ("Trenchant Cyber," "we," "us," or "our") is a provider of on-premise AI platforms and security software. Our registered address is on file with the State of formation. Data controller contact: info@trenchantcyber.com.

2. Data We Collect

We collect the following categories of data through this website:

• Contact form submissions: name, email address, company, and message content.
• Email list sign-ups: email address and name.
• Analytics data: page views, referrer URLs, browser type, and IP address (anonymized where possible).
• Cookie and session data: session identifiers for website functionality.

We do not collect, process, or store any customer operational data, AI inference outputs, prompts, or any data processed through our deployed platform. Our platform is on-premise by design — customer data never reaches our servers.

3. How We Use Your Data

• Respond to inquiries submitted through the contact form.
• Send product updates and communications to mailing list subscribers (with opt-out on every email).
• Analyze website usage to improve the site experience.
• Comply with legal obligations.

We do not sell your personal data to third parties. We do not use your data to train AI models.

4. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area (EEA), we process personal data under the following bases:

• Legitimate interest: website analytics and security.
• Consent: email marketing communications.
• Contract performance: responding to direct inquiries.

5. Cookies

This website uses session cookies for basic functionality and analytics cookies to understand usage patterns. You may disable cookies in your browser settings. For EU visitors, a cookie consent mechanism governs non-essential cookies.

6. Data Retention

Contact form data is retained for up to 2 years. Mailing list data is retained until you unsubscribe. Analytics data is retained for up to 13 months. We delete data upon verified request.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability (GDPR).
• Opt out of sale (CCPA — we do not sell data).
• Withdraw consent at any time.

Submit requests to info@trenchantcyber.com. We respond within 30 days.

8. Third-Party Services

This website may use third-party analytics services. No customer operational data is shared with third parties. We do not use customer data for advertising targeting.

9. International Transfers

If you are located in the EU/EEA, your data may be transferred to the United States. Such transfers are subject to appropriate safeguards including Standard Contractual Clauses where applicable. Contact us for a copy of applicable transfer mechanisms.

10. Contact

Privacy inquiries: info@trenchantcyber.com
Trenchant Cyber LLC
United States